Term's and Conditions

Welcome to futuraclub.com.co. By using our website, browsing our catalog, or making a purchase, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

This website is owned and operated by Futura Club S.A.S. These Terms govern your use of the site and all purchases made through it. If you do not agree with these Terms, please do not use our website.

2. Eligibility

To place an order, you must:

  • Be at least 18 years old or have legal authorization from a guardian.

  • Provide valid personal and payment information.

  • Agree to these Terms and our Privacy Policy.

3. Products and Orders

a. Product Descriptions

We strive to ensure that all product details, images, and pricing are accurate. However, we do not guarantee that descriptions or content are error-free. In case of discrepancies, you may request clarification before purchasing.

b. Order Acceptance

Your order is considered accepted once we:

  • Receive full payment

  • Confirm item availability

  • Send you a confirmation email

We reserve the right to cancel or refuse any order at our discretion.

4. Pricing and Payment

All prices are listed in Colombian Pesos (COP) and include applicable taxes unless otherwise noted. We accept secure payments via:

  • Credit and debit cards

  • PSE

  • PayPal (if applicable)

We reserve the right to change prices at any time without prior notice.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on delivery times, shipping costs, and tracking. Delivery timelines are estimates and may vary depending on your location and external factors.

6. Returns and Exchanges

Returns are accepted under certain conditions. Please read our full Return Policy for eligibility, timeframes, and instructions.

7. Intellectual Property

All content on this site—including logos, images, product descriptions, text, and design—is the intellectual property of Futura Club S.A.S. You may not copy, reproduce, or distribute any content without our express written permission.

8. User Accounts

When creating an account:

  • You agree to provide accurate and complete information.

  • You are responsible for maintaining the confidentiality of your password.

  • You agree to notify us immediately of any unauthorized use of your account.

9. Limitation of Liability

Futura Club is not liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use of or inability to use the site

  • Delays or failures in delivery

  • Third-party services or links

All purchases are made at your own risk.

10. Force Majeure

We are not responsible for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, war, strikes, internet outages, or governmental restrictions.

11. Governing Law

These Terms are governed by the laws of the Republic of Colombia. Any disputes shall be resolved in the courts of Bogotá D.C., unless otherwise required by applicable law.

12. Changes to Terms

We may modify these Terms at any time. Updated versions will be posted on this page with the effective date. Continued use of the website implies acceptance of the new Terms.

13. Contact Us

If you have questions about these Terms or any aspect of our service, please contact:

📧 Email: contacto@futuraclub.com.co